The Policies section helps travel agencies create and manage policies related to travel services. You can set conditions for tour cancellation, reservation restriction, and adjust regulations to suit specific tours. This tool ensures transparent business operations and protects the rights of both businesses and customers
At the manager interface for travel agencies, select Policies Management in the left column of the screen.
In the search box, enter the policy name to search. Click on the policy name to view details.
STEPS TO CREATE A NEW POLICY
- Click on Create policies in the upper right corner of the Policies management interface
- Enter policy name
- Set up children policy
- Enter child age limit
- Enter child height limit
- Enter the child fee rate compared to the adult fee
- Set up reservation restriction
- Enter minimum age limit
- Enter maximum age limit
- Enter the day and time limit for reservation before departure date
- Set up cancellation policy:
- Non-refundable
- Refundable
In case of selecting Refundable:
- Enter policy name
- Set up fees for different cancellation periods before departure date
- Click Add new in the left corner to add a cancellation fee setup
- Click Add new in the right corner to add a cancellation policy
- In case where there are two or more cancellation policies, click the buttonto Enable/Disable to set it as the default policy
- Enter policy description
- Click Confirm to complete creating the new policy.
STEPS TO EDIT A POLICY
- Click on the options button
and then click Edit on the policy you want to edit
- Edit the policy information and click Confirm to complete
STEPS TO DELETE A POLICY
- Click on the options button
and then click Delete on the policy you want to delete
- When a confirmation message appears, click Delete to complete
PAYMENT TYPE
At the manager interface for travel agencies, select the Settings section in the left column of the screen and then select Payment Type.
Soctrip currently only supports booking and immediate payment to secure the reservation. Post-booking payment is not yet available.
If you have any further questions, please contact us.