Registering information and submitting a verification request is an important step to determine identity, determine that the travel agency's business is legal, and ensure credibility and trust for both customers and businesses. Only verified travel agencies are eligible to start business and reach customers on Soctrip.
REGISTER INFORMATION TO BECOME A PARTNER:
- After logging in to your Soctrip account, click on the icon
in the upper right corner of the screen.
- Visit Partner center
- Select the Travel tour module
- Fill in the following information completely and accurately:
- General info
Company’s legal name: matches the information in the business registration certificate
- Business contact
- Check the information again. Then, click Submit request to complete sending the tour registration information
SUBMIT A TOUR SUPPLIER VERIFICATION REQUEST:
- At the notification interface of Successful registration request, click vào Update contract information to proceed with providing information according to regulations.
- Update information:
- Full name of the person signing the contract: must match the information of the individual representing the travel agency in the business documents
- Type: Business or Personal
- Email: email of the travel agency in business documents
- Phone number: phone number of the travel agency in business documents
- Reload/Add documents (View carefully the regulations on verification documents below)
- Click Submit
- A confirmation message appears, click Confirm to complete sending the verification request.
Click Cancel to cancel the information you just set.
After the request is sent, Soctrip will proceed with the process of verifying the Contract information. In case of successful verification, the travel agency can start the business process on Soctrip. In case the verification is refused, the travel agency see the reason for refusal and resend the request.
While waiting for verification, although you cannot publicize the tour, you can still set up the tour and related objects for the travel agency in advance by re-entering the Travel tour module, then start setting up management.
REGULATIONS ON VERIFICATION DOCUMENTS:
Types of accepted documents:
- Business registration certificate (original or valid notarized copy or official seal). Or legally qualified documents and information to replace the Business registration certificate. For example:
- Certificate of branch registration
- Certificate of business location registration
- Certificate of establishment
- Travel agency license
- Domestic tour operator license.
- International tour operator license, including:
Note: Upload all required information depending on the licensed business scope of the tour supplier.
Documentation requirements:
- Official documents issued and recognized by the host Country.
- Documents that are still valid, are original documents or valid notarized copies.
- Documents with complete personal/business information.
- Photo documents must clearly show the entire face.
- Photos of documents taken in a well-lit area, sharp, colorful, not obscured, text in the photo can be clearly read.
- Scanned copies must be from original documents, photos taken directly with the phone, not taken through another device's screen.
- Copies must have a valid notarization/official seal.
- Images must show all sides and pages of the document.
NOTES:
- Travel agency owners are required to update documents and resubmit the verification request in case the previously authenticated verification is no longer accurate.
- In case the Owner changes the information on the registration documents at the State agency in the host country, the Owner must update the changed information and Soctrip will conduct verification again.
- In case Soctrip requires additional information and verification documents to ensure the travel agency's operation on the Soctrip system, the travel agency needs to update the information as requested and resend the verification request.
If you have any further questions, please contact us.